Gateway Support

Gateway Repair Procedure

Our Gateway computers were purchased with a three year warranty on parts only (not labor).

If you have a hardware problem with a Gateway computer that you are unable to solve, then you should have your Site Contact Person submit a Technology Work Request (TWR) to the District Computer Center. One of our computer technicians will drop by to examine the problem and, if necessary, return the equipment to Gateway for warranty exchange. If the product is no longer covered by the manufacturer's warranty then the computer technician will inform you of other options and their approximate costs.

To find out who the Site Contact Person is for your site, click here.

If you would like to know more about submitting a Technology Work Request then click here.

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This page last updated August 8, 2002. We have made every reasonable attempt to insure that our web pages are educationally sound and do not contain links to materials that violate the Norman Public School District's Policies on Internet and Internet Safety for the Computer Network. Opinions expressed on these web pages do not necessarily reflect those of the Norman Public School District. For more information concerning this site please email webmaster@norman.k12.ok.us.