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NPS Instructional Technology & Media Services
Technology Frequently Asked Questions
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  1. Why won’t my computer connect to the network?
  2. Why does my computer keep looking for my personal settings?
  3. How does a new teacher or staff get a login, password, and email?
  4. How do I to change my password?
  5. How do I get my name changed and a new username?
  6. How do I reset my profile when it has been corrupted?
  7. Where can I get a cheatsheet to help me learn the new Office 2007 toolbars?
  8. How do I connect to the NPS wireless network?
  9. How do I set up and use a district shared folder?
  10. How do I remove virus/spyware/adware  from my computer?
  11. How do I sign up for a Title 1 Videoconference?
  12. How can I get a web page blocked, or unblock a web site?
  13. How do I change the Firefox or Internet Explorer settings when I'm out of the district and using an NPS laptop?
  14. How do I clean my computer screen?
  15. What do I do if  I’m having problems using Electronic Registrar Online (ERO)?
  16. Who is the Site Contact at my site who can help me with minor troubleshooting?
  17. Whom do I contact if I’m having problems with my username and/or password?
  18. Whom do I contact if I need software or plug-ins installed on my computer?
  19. Whom do I contact at my site to get my students started on SuccessMaker (SME)?
  20. Whom do I contact if  I’m having problems with Infinite Campus?
  21. Whom do I contact if I’m having problems with my gradebook?
  22. Whom do I contact for technology problems not listed above?

We have made every reasonable attempt to ensure that our web pages are educationally sound and do not contain links
to materials that violate the District's Student Policy on Internet and Internet Safety for the Computer Network.

Last updated January 2011
For information concerning this site contact lnelson@norman.k12.ok.us